The money on an appliance job is in three different places. There is the call-out that gets you through the door, the diagnosis that may be the whole visit, and then a part at trade price with the labour to fit it. A customer who is told one number for all three assumes the worst about all three.
These go in your price book once, with your own prices against them. After that a line is one tap: the item, the description, the unit and the price fill themselves, and the totals resolve underneath.
| Line | Unit |
|---|---|
| Call-out and diagnosis | each |
| Repair labour | hrs |
| Part, supplied and fitted | each |
| Return visit to fit a part | each |
| Old appliance disconnection and removal | each |
| Parts and consumables | job |
Prices are yours. Invoice Koi ships a handful of round placeholder lines to start from and never fills your book with figures you did not set.
Photograph the receipt from the merchant and it is read into an expense with its total and its tax. Put it back on the customer invoice as a line, and taking it off again removes that line and no other.
The price book holds your call-out, your diagnostic charge and your hourly rate. One tap puts the item, the unit and the price on the line, and the total resolves underneath.
Everything happens on the phone with no signal needed, so the invoice is done while you are packing up rather than at nine o'clock from a pile of notes.
They are separate lines, and they can sit under separate headings with their own subtotals. The part shows as the part and the hour shows as the hour.
Yes. Quote the visit as an estimate with the diagnosis on it, then edit the lines when it converts to an invoice. Nothing is fixed once it has been quoted.
Keep the job open and add the return visit as another line when it happens, or invoice the visit now and the fit later. Both end up in the same reports.
For electricians
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